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This article explores how interpersonal relationships in the workplace affect work performance and points out that 65% of performance problems stem from interpersonal relationships.
The article analyzes eight aspects of workplace conflict, including focus, method, responsibility, interest, information, relationship, stance and personality, and distinguishes them into two types: rational and perceptual cognition.
The article suggests that by clarifying these aspects, the cognitive gap can be reduced and interpersonal relationships improved.
Finally, the article also provides links to other related articles for readers to further understand workplace interpersonal and communication skills.
這篇文章探討職場人際關係如何影響工作績效,指出65%的績效問題源於人際關係。
文章分析了職場衝突的八個面向,包含聚焦、方法、職責、利益、資訊、關係、立場和個性,並區分為理性和感性認知兩種。
文中建議藉由釐清這些面向,減少認知落差,改善人際關係。
最後,文章也提供了其他相關文章連結,以供讀者進一步了解職場人際與溝通技巧。
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